Contact information

Customer support

We aim to respond within 1–2 business days. Please include your order number when contacting us about an existing order.

Business information

The 24th Door is operated by Adam Prichoďko, a sole trader registered in the Czech Trade Licensing Register.
Business identification number (IČO): 23091118

For returns, please contact us first for return instructions in accordance with our Refund Policy. The registered business address above is not a designated return shipping address.